Lady Douglas River Cruise departs daily from Crystalbrook Superyacht Marina. Departures are at 10:30 am, 12:30 am, 14:30, 16:30 and on Fridays at 18:30 for the live music cruise (June to November on demand.)Â This cruise features spectacular wildlife, shipwrecks and views of the Port Douglas Harbour.
1.5-hour cruise. Departing the Crystalbrook Superyacht Marina. Pass through waterfront into the inlet and mangrove-lined estuary. Spot wildlife and take in natural beauty.
Lady Douglas an idyllic calm water cruise in search of crocodiles, birds and wildlife.
With daily departures from the Crystalbrook Superyacht Marina at 10:30 am, 12:30 am 14:30, 16:30 and on Fridays at 18:30 for the live music cruise (June to November on demand).
This cruise features spectacular wildlife, shipwrecks and views of the Port Douglas Harbour.
To start with a cruise along Port Douglas’ waterfronts. Next drift into the mangrove forests along the river.
While onboard this Port Douglas River Cruise takes you on a journey that showcases spectacular coastal views.
We accept Visa Card or Mastercard, E-Way and PayPal.
Cancellation Policy
A minimum of 48 hours' notice is required to re-schedule or alter all or part of a reservation.
Cancellation fees are as follows:
20% cancellation fee 30 days or more prior to departure
50% cancellation fee if within 30 days prior to departure
100% cancellation fee within 14 days prior to departure
There will be no refund of any part of your tour costs should you fail to arrive at a scheduled tour departure time. Tour departures may not be delayed due to passenger circumstances - including events beyond your control, medical problems, airline delays, weather etc.
All passengers are strongly advised to purchase comprehensive travel insurance that includes trip cancellation insurance, evacuation and medical cover. Please read the wording of your insurance policy carefully and ensure it covers you for all potential activities
Terms And Conditions
This website acts as a booking agent only for the tours advertised herein. Although we endeavor to provide accurate information we are not liable for inaccurate information concerning services.
• Children’s prices are from 3 – 12 years of age
• Please call to confirm your trip 48 hours in advance on +61 7 4037 2700
• We are not liable for changes to tours, pricing or itineraries; all of which are subject to change without notice.
• Neither this site nor any associated company or agent advertised through this site is responsible for your costs or losses resulting from alterations, cancellations, loss of personal belongings, property damage, delay or personal injury.
• All passengers are strongly advised to purchase comprehensive travel insurance that includes trip cancellation insurance, evacuation, and medical cover. Please read the wording of your insurance policy carefully and ensure it covers you for all potential activities. In a medical emergency, any evacuation, vessel relocation, medical or other expenses are the financial responsibility of that passenger.
• Please inform us of any special requirements prior to your date of travel; such as dietary requirements, allergies, mobility, and disability issues. This can be done in the 'Booking Message' section of your online reservation or by contacting our friendly reservations team
Contact details are required for tracing purposes upon entry.*
Practice physical distancing.
Wash your hands regularly.
Follow the rules and keep us all safe.
Note: A printed an signed statement of compliance is displayed on premises.
COVID safe Tour Protocols & Procedures
Pre-screening
Wherever possible, Reef Trips will seek to pre-screen crew and passengers prior to attendance, in line with identified public health processes.
Maintenance of effective records, survey/questionnaire responses and other customer information may be vital in the community response to COVID-19. Records including pre-screening and contact details will be kept for a minimum two-month period.
Pre-screening also helps to increase staff and customer confidence that they are safe.
Social distancing
Due to the nature of COVID-19 and the manner in which the virus spreads (through close contact with an infected person or touching a contaminated surface), the most effective way to slow transmission of the virus is through physical distancing and hygiene practices.
In all contexts, our staff will facilitate practices which support appropriate social distancing aligned to most recent advice from the Chief Health Officer.
Our management and crew will remain up to date with health advice and to ensure compliance, above and beyond the details outlined in this document.
Indoor and outdoor areas have been calculated for maintaining a density of no more than 1 person per 4-meter square of floor space.
Cleaning & Hygiene
Management will:
Promote frequent and effective hand washing by all staff, customers, and visitors.
Have cleaning and disinfect products readily available with instructions on safe & effective cleaning & disinfecting procedures.
Ensure adequate time and resources are provided for enhanced cleaning procedures to be undertaken.
Ensure appropriate training for staff to implement enhanced cleaning procedures in line with contemporary practice.
Have alcohol-based hand sanitiser and or hand washing facilities with soap readily available to staff and customers for regular use.
Marine Tourism COVID Safe Requirements
A capacity of one person per two square metres based on accessible indoor and outdoor space provided the outdoor space offers protection when inclement weather is expected (e.g. from the sun and rain).
OR
Up to 100% of indoor seated capacity provided passengers are in ticketed and allocated seating to allow for inclement weather, except the kiosk (e.g. food and beverage kiosk) where passengers must maintain 1.5m physical distancing from these areas. Operators must also manage the outdoor space to maintain one person per two square metres in these areas.
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